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Installing the World’s First Mobility Cart Tracking System at JFK Terminal 4 Without Missing a Beat

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At JFK Terminal 4, Volan Technology installed a complete mobility cart tracking system overnight, without disrupting passengers, operations, or the busy flow of the terminal. Travelers can now see precisely where carts are and how long they will wait, with live updates displayed on large, easy-to-read digital boards at every pick-up point. Behind the scenes, the same network gives JFKIAT powerful analytics to optimize service, improve staffing decisions, and expand tracking to other assets in the future.

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JFKIAT and Partners Pilot the World’s First Mobility Cart Tracking Service to Improve the Passenger Experience

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Volan Technology has partnered with JFKIAT and Beonic to launch the world’s first real-time mobility cart tracking system at JFK Terminal 4, significantly enhancing the passenger experience. The pilot enables travelers needing assistance to view live cart locations and wait times via digital displays, reducing uncertainty and improving accessibility. Powered by Volan’s wireless beacon network and Beonic’s AI analytics, the system was rapidly deployed without disruption and provides JFKIAT with valuable operational insights to optimize service. This innovation marks a key step in T4’s $1.5B transformation and aligns with the Port Authority’s vision of a modern, accessible, and tech-forward airport.

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