JFKIAT and Partners Pilot the World’s First Mobility Cart Tracking Service to Improve the Passenger Experience
Volan Technology has partnered with JFKIAT and Beonic to launch the world’s first real-time mobility cart tracking system at JFK Terminal 4, significantly enhancing the passenger experience. The pilot enables travelers needing assistance to view live cart locations and wait times via digital displays, reducing uncertainty and improving accessibility. Powered by Volan’s wireless beacon network and Beonic’s AI analytics, the system was rapidly deployed without disruption and provides JFKIAT with valuable operational insights to optimize service. This innovation marks a key step in T4’s $1.5B transformation and aligns with the Port Authority’s vision of a modern, accessible, and tech-forward airport.