JFKIAT Trials Mobility Cart Tracking Service | Airports International

August 12, 2025//Airports, Media/JFK Airport, airports, airports international, mobility cart

John F Kennedy International Airport Terminal 4 operator JFKIAT is piloting the world’s first mobility cart tracking solution, developed with Volan Technology and Beonic.

JFKIAT is enhancing the complimentary mobility cart service at T4 by providing real-time tracking, pick-up locations, and support to potentially expand the service across the terminal in the future. The pilot service is available for passengers in need of assistance, with carts servicing designated stops throughout T4.

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The new solution, developed in collaboration with JFKIAT’s partners at micro-location leader Volan Technology and AI crowd management analytics expert Beonic, offers real-time tracking of passenger carts, enabling travellers to view exact cart locations and estimated wait times.

“Giving passengers real-time information helps to support a smoother airport experience,” said Roel Huinink, chief executive officer of JFKIAT. “By enabling live tracking of our cart service at Terminal 4, we’re helping our travellers who prefer or need assistance over longer distances make more informed choices. As the transformation of T4 continues, we are pleased to work with our partners to introduce this innovative technology to advance passenger accessibility and operational efficiency.”

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