JFKIAT Pilots The World’s First Mobility Cart Tracking Service | Passenger Terminal Today

JFKIAT, the operator of Terminal 4 at John F. Kennedy International Airport, is piloting the world’s first mobility cart tracking solution in partnership with Volan Technology and Beonic to enhance the terminal’s complimentary cart service. The system offers real-time tracking of cart positions with meter-level accuracy via Volan’s wireless beacons and provides estimated wait times on digital screens at pickup points. Analytics powered by Beonic enable JFKIAT to optimize cart availability and staffing during peak times, with the network installed overnight to avoid disrupting operations.

JFKIAT Trials Mobility Cart Tracking Service | Airports International

JFKIAT, the operator of Terminal 4 at John F. Kennedy International Airport, is piloting the world’s first mobility cart tracking solution in partnership with Volan Technology and Beonic. The system provides real-time cart locations, pick-up points, and estimated wait times to help passengers who need assistance navigate the terminal more easily. This innovative service aims to improve accessibility, reduce uncertainty, and support a smoother airport experience. If successful, the program could expand to cover more areas of T4 in the future.